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Instruct Us

You can send us your file by document exchange, have it collected by our National Courier Service or transfer it electronically.

Courier Collection

To arrange for our courier to collect your files, please complete this form. We will contact you to confirm the collection time.

arrange courier

Electronic File Transfer

Many of our clients transfer their cases to us electronically, most are sent automatically from their case management system.

The typical process is as follows:
Your fee earner will export the data from your case management system. We use Visual Files, but most case management systems can export data to standard formats like CSV/XML or plain text. If you use a system other than Visual Files, we can quickly create a script that can be used to convert your data to a suitable format for importing to our system.

Data received (or collected) will be converted where necessary and dropped into the correct location on our server ready for import.

On import, each case will be assigned a case reference and you will receive an email notification.